EventGuard Deployment confirmation Door Team · from USD 320
Two door supervisors, Saturday, licences listed
Birmingham. 19:00 report, 240 capacity, one thing your risk assessment has to say.
Two licensed door supervisors, named and checkable, reporting at 19:00. The part that needs you is clause 04: this deployment assumes your capacity is 240 and that you hold the risk assessment. We have not written it and we cannot approve it.
Two SIA licensed door supervisors for Saturday 7 November, 19:00 report to 02:30 stand down. Both licence numbers are below and are verifiable on the public register. The deployment is scoped to a 240 capacity ticketed event and needs your written risk assessment by 4 November before staff are dispatched.
Order record
- Door Team2 SIA licensed door supervisors, 7.5 hours USD 480
- Supervisor Add-OnNot taken at 2 staff. Required from 4 staff up Included
- Operations deskStaffed 24 hours during the deployment Included
- Incident reportingWritten report within 24 hours of any incident Included
- Travel within West MidlandsIncluded Included
- Body worn cameras, 2Requested. Footage handling in clause 05 USD 60
Paid in full, 1 October 2026 · USDC on Base
The team
Who is deployed
| Name | Role | SIA licence | Expires |
|---|---|---|---|
| D. Mensah | Door supervisor, lead | 1010 2144 7190 3382 | 14 August 2028 |
| R. Kaur | Door supervisor | 1010 4471 9028 1147 | 2 March 2029 |
Both licence numbers are checkable on the public register and we expect you to check them. Expiry is verified at booking and again on the morning of the deployment; a licence that lapses between those two points means the person does not work and is replaced.
| Item | Detail |
|---|---|
| Report time | 19:00, to your duty manager, in uniform |
| Doors | 20:00 |
| Last entry | 00:30, per your licence |
| Stand down | 02:30, after venue clear and a handover to your duty manager |
| Breaks | Two 20 minute breaks, staggered. Cover is your duty manager's call |
| Uniform | Black, EventGuard identification, licence displayed on the arm |
| Comms | Their own radios. Ask them to join your channel at 19:00 |
Scope
What they will and will not do
| In role | Not in role | |
|---|---|---|
| Entry control and ticket or ID checks | Yes | |
| Age verification and refusal | Yes | |
| Search, where your policy permits | Yes, with your policy | |
| Managing capacity at the door | Yes, counting in and out | |
| Removing a person from the premises | Yes, minimum force, reported | |
| First aid | Basic only. You need a first aider | |
| Glass collecting, bar or cloakroom | No. Not a licensed duty | |
| Handling your cash or takings | No, in any circumstances | |
| Deciding whether the event proceeds | No. That is your duty manager | |
| Locking up or holding keys | No |
Door supervisors are licensed for specific activities. Asking them to collect glasses is asking a licensed person to do an unlicensed job in licensed uniform, and it is the most common request we decline.
Escalation
What happens when something goes wrong
- Level 1
Managed at the door
Refusal, ejection, a verbal warning. Logged, no call to anyone.
- Level 2
Your duty manager is told
Anything involving injury, a weapon, drugs, or a refusal that escalates. Immediately, in person.
- Level 3
Emergency services
Called by whoever is closest. Nobody waits for permission. Our operations desk is told within 5 minutes.
- Level 4
Deployment withdrawn
If the venue is unsafe to work in, staff withdraw and our operations desk calls you. This has happened twice in four years.
- Within 24 hours
Written incident report
For anything at level 2 or above, whether or not you ask for one.
Yours
What EventGuard is not doing
This is a staffing deployment, not a safety service. Four things remain entirely yours and the deployment assumes all four are in place.
| Item | Whose | Status |
|---|---|---|
| The event risk assessment | Yours, as the venue and event operator | Not received. Due 4 November |
| Approving that 2 staff is sufficient | Yours, informed by that assessment | Your decision |
| Premises licence and its conditions | Yours | Assumed current |
| A qualified first aider on site | Yours | Confirm by 4 November |
| Capacity figure and how it is enforced | Yours. We count to the number you give | 240, as supplied |
| Search policy, if you want searches | Yours, in writing | Not received |
Footage
Body worn cameras
- Recording is not continuous. Cameras are activated by the officer at the point of an incident
- Footage is held by EventGuard for 31 days and then deleted
- You may request footage of an incident at your venue in writing within 31 days
- Footage is released to police on request without needing your agreement
- Signage telling people that body worn cameras are in use is your responsibility as the venue
- Officers will say they are recording when they start