HomeBright Booking confirmation Standard Home Clean · from USD 95
Fortnightly clean, Tuesdays, three hours
Ljubljana. What three hours actually covers, what it does not, and who holds the key.
Maja Kovač, every second Tuesday from 06 October, 09:00 to 12:00. Same cleaner each time. The useful part of this document is clause 02, which says what three hours does not stretch to, because that is where almost every cleaning complaint starts.
Standard clean, three hours, fortnightly Tuesdays from 6 October, 09:00 to 12:00. Maja Kovač each visit, with named cover. Key held under a coded tag. Products supplied; your request for unscented products in the bedroom is on the job card.
Order record
- Standard Home Clean, 3 hoursMaja Kovač, fortnightly Tuesdays USD 102 per visit
- Products and equipmentBrought. Unscented in the bedroom as requested Included
- Same cleaner, with named coverCover is Sanja Petrič Included
- Completion photographsKitchen and bathroom, every visit Included
- Key holdingCoded tag, locked cabinet, signed in and out Included
- Cleaning Add-OnNot taken. Oven and windows are separate Included
First month settled 1 October 2026 · USDC on Base
Scope
What three hours covers, by room
| Room | Every visit | Time |
|---|---|---|
| Kitchen | Surfaces, hob, sink, outside of appliances, floor, bin | 45 min |
| Bathroom | Bath, shower, screen, toilet, sink, mirror, floor, descale | 40 min |
| Living room | Dust, surfaces, vacuum, mop hard floor | 35 min |
| Bedroom 1 | Dust, surfaces, vacuum, bed made if linen is out | 25 min |
| Bedroom 2 | Dust, surfaces, vacuum | 20 min |
| Hall and entrance | Vacuum, mop, mirror, shoe area | 15 min |
This totals 180 minutes exactly, which is the point. A standard clean is a maintenance clean on an already reasonable home, and the room times are what it actually takes rather than an aspiration.
Honest
What three hours does not cover
| Standard clean | Needs a deep clean or an add-on | |
|---|---|---|
| Outside of the oven | Yes | |
| Inside the oven | Add-on, USD 25 | |
| Inside the fridge | Add-on, USD 25 | |
| Inside cupboards | Deep clean | |
| Windows inside | Add-on, USD 25 | |
| Windows outside | Not offered above ground floor | |
| Behind or under heavy furniture | Deep clean | |
| Limescale built up over months | First visit may not shift it | |
| Tidying your belongings away | Not done. See below | |
| Laundry, ironing, dishes | Not offered |
Access
The key, and your home while you are out
- Key tagged with a code, never an address or a name
- Locked cabinet at the office overnight, signed out each morning
- Returned within 24 hours if you cancel the plan
- Maja does not have a copy and cannot make one
- She will not let anyone else into the apartment, including someone who says they are expected
- Nothing is moved between rooms, and nothing is thrown away unless it is in a bin
- If something is broken, she tells you the same day with a photograph rather than hoping you do not notice
| Situation | What happens |
|---|---|
| Something is damaged | Reported same day, photographed, insured to USD 2,000 per item |
| You are not satisfied with a visit | Tell us within 48 hours and it is re-cleaned free |
| Maja is ill | Sanja covers, or the visit moves. We do not send a stranger |
| You cancel, over 24 hours | Free |
| You cancel, under 24 hours | 50 percent. Maja's day is already committed |
| Nobody home and the key does not work | Full charge. She has travelled and waited |