SiteCare Baseline report and service schedule Site Baseline Visit · from USD 180
Baseline at Bull Ring unit 14, and what the schedule should be
Birmingham. Condition recorded, six issues found, and the one that is the landlord's rather than yours.
Two hours on site on 29 September. The unit is in reasonable condition and needs less recurring attention than you were quoted. One of the six findings is a landlord repair and you should not be paying for it, which is in clause 03.
Unit 14 is sound. Three findings are routine and go into the recurring schedule, two are minor works we can ticket now, and the sixth is water ingress at the rear service corridor, which is structural and sits with the centre management under your lease. Raise it with them this week rather than absorbing it.
Order record
- Site Baseline Visit2 hours on site, condition report and schedule USD 195
- Condition photographs38 images, located and dated Included
- Proposed task scheduleBy frequency, with time estimates Included
- Monthly Site CareQuoted below. Not yet contracted Included
- Minor Works VisitTwo tickets raised, quoted Included
- Urgent AttendanceFour hour target once contracted Included
Paid in full, 1 October 2026 · USDC on Base
Findings
What the baseline found
| # | Finding | Owner | Action |
|---|---|---|---|
| 1 | Extract filters heavily loaded, behind the machine | You | Monthly clean. Fire risk if left |
| 2 | Floor seal worn through at the counter line | You | Minor works. Reseal, 2 hours |
| 3 | Two ceiling tiles stained, front of house | You | Minor works. Replace, 30 minutes |
| 4 | Bin store door not self closing | You | Adjust the closer. Pest control point |
| 5 | Glazing and frontage, external | You | Fortnightly in the schedule |
| 6 | Water ingress, rear service corridor wall | Landlord | See clause 03 |
Finding 1 is the one to act on first. A loaded extract filter above a coffee machine is both a fire risk and the most common reason a food premises inspection goes badly, and it has clearly not been cleaned this year.
Schedule
What this unit actually needs
| Task | Frequency | Time | Why |
|---|---|---|---|
| Opening check, photographed | Daily, pre-open | 15 min | Catches overnight issues before customers do |
| Front of house deep clean | Weekly | 90 min | Beyond the daily staff clean |
| Extract filter clean | Monthly | 45 min | Finding 1. Non-negotiable |
| Glazing and frontage | Fortnightly | 30 min | Finding 5 |
| Bin store and external | Weekly | 20 min | Finding 4, and pest prevention |
| Washroom deep clean | Weekly | 40 min | Routine |
| Reactive tickets | As raised | Per ticket | Four hour target for contracted sites |
This totals about 16 hours a month, which prices at USD 420. The USD 680 a month you were quoted elsewhere assumed a daily deep clean, which a 92 m² unit with a competent opening team does not need. A daily opening check plus a weekly deep clean is the right shape here.
Not yours
Finding 6, and why you should not pay for it
| Step | Who | When |
|---|---|---|
| Report to centre management, in writing, with photographs | You | This week |
| Our photographs and finding, supplied free for that report | SiteCare | Attached to this document |
| Landlord investigates the source | Centre management | Their timescale |
| Make good inside the unit | After the source is fixed, not before | Ticket when ready |
| If they dispute responsibility | Your solicitor, reading the lease | Not our call |
SiteCare is not reading your lease and is not advising you on it. What we can say is what we saw and where the water is coming from, which is the evidence your agent needs and which most facilities companies would simply quote to repaint.
How it runs
Tickets, evidence and escalation
- Every task on the schedule closes with a photograph, timestamped and located
- Anything found during a routine visit becomes a ticket rather than a verbal mention
- Tickets carry a priority, an owner and a target, and you see all three
- Urgent attendance for contracted sites is a four hour target during trading hours
- Anything requiring a permit, work at height or a specialist goes to a named subcontractor, and you are told who
- Monthly summary: tasks completed, tickets raised, tickets open, with the photographs
| Not within scope | Who |
|---|---|
| Gas, and anything on the coffee machine's gas or water connection | A registered engineer |
| Electrical beyond lamp changes | A registered electrician |
| Work at height above 2 m | Specialist subcontractor with the right access |
| Anything in the common parts | Centre management |
| Pest treatment | A licensed pest contractor. We can coordinate |
| Lone working after trading hours | Not without a site specific assessment |