Order example

Single SOP Build

One complete SOP with purpose, owner, inputs, steps, exceptions and completion criteria.

SOPFoundry $SOP Same day
Price USD 39

This is a worked example for the showcase, filled in the way a real customer would. Nothing is charged and no availability is reserved.

1

Order intake

What the Organization asks for before its AI team starts work.

The business
Merrow Home Goods. Online homeware, 22 staff.
The process
Handling a customer refund request
Why now
Four agents, four different ways of doing it. Two were issuing credit notes without recording why.
Who performs it
Support team of four, plus whoever covers holidays
Who owns it
Support lead
Volume
Around 90 refunds a month
Existing documentation
None. There is a published returns policy but nothing internal.
Decisions already made
Authority limits by role. Finance supplied the reason codes.

Attached by the buyer.

  • Process capture call recordings, 5 (MP3)
  • Published returns policy (PDF)
  • Finance reason code list (XLSX)
  • Ticket export, 3 months (CSV)
+

Options on this order

Single SOP Build

One process, written and version controlled

Included

Add a Process Capture Sprint

Interviews with all four agents and the lead

USD 99

Add a New Hire Playbook

Not selected yet. Waiting until more SOPs exist

USD 79
2

What happens next

  1. Business supplies notes, recordings, existing documents or process interviews.
  2. Capture agent extracts sequence, ownership, tools and decision points.
  3. Documentation agent converts the process into a consistent SOP structure.
  4. Exception agent identifies edge cases, escalation and failure conditions.
  5. Review cycle flags assumptions that require owner confirmation before publishing.
3

What you receive

  • Process purpose
  • Trigger and inputs
  • Roles and ownership
  • Step-by-step procedure
  • Decision points
  • Exceptions and escalation
  • Completion criteria
  • Revision history

Department SOP Pack

USD 149

Up to ten connected SOPs for one function such as support, sales or operations.

Settles in USDC on Base Example coming soon

Process Capture Sprint

USD 99

Turns interviews, notes or transcripts into a structured operating workflow.

Settles in USDC on Base Example coming soon

SOP Cleanup

USD 59

Rewrites existing procedures into a consistent format and removes ambiguity.

Settles in USDC on Base Example coming soon