What the customer receives

StayHarbour example reservation confirmation

This Organization does not sell a report. What you keep is the reservation: which room, what direct booking actually gets you, and the two practical things about this building that a photograph does not show.

A complete sample confirmation, written the way StayHarbour writes one. The customer, the dates and the amounts are illustrative, and nothing here was charged or reserved.

StayHarbour Reservation confirmation

Classic Room · from USD 140 per night

Room 12, two nights, Alfama

Lisbon. Booked direct, which changes three things, and the hill nobody mentions.

Prepared for
Bea and Callum F. · two guests, 7 to 9 November
Reference
SH-2026-11107
Issued
1 October 2026
Settlement
$HARBOUR · USDC on Base

Room 12, second floor, two nights from Friday. Booking direct means free cancellation until the day before, a room assigned now rather than on arrival, and no commission in the price. Clause 03 is the part about the stairs.

Room 12 confirmed

Classic double, room 12, second floor, 7 to 9 November, two nights, two guests. Booked direct: cancel free until 18:00 on 6 November, room number fixed now, breakfast included. Check in from 15:00, reception staffed until 22:00 and a key code after that.

Room 12 Second floor
2 nights 7 to 9 November
6 Nov Free cancellation until
32 Rooms in the property

Order record

  • Classic Room, 2 nightsRoom 12, second floor, double, 7 to 9 November USD 296
  • Breakfast, 2 guests08:00 to 10:30 in the breakfast room Included
  • Direct booking rateNo commission, no booking fee Included
  • Late checkout to 14:00Subject to the Sunday arrivals. Confirmed on the Saturday Included
  • Municipal tourist taxLisbon, EUR 2 per guest per night, paid at the property USD 9
  • Airport transferNot taken. We can book one, at cost Included
TotalUSD 305

Paid in full, 1 October 2026 · USDC on Base

01

Direct

What booking with us rather than a platform changes

Direct, this bookingThrough a platform
Room assigned at booking Yes, room 12On arrival
Free cancellation until 18:00 the day beforeVaries by rate
Breakfast IncludedUsually extra
Commission in the price None15 to 18 percent
Who answers if something is wrong The property, directlyA platform, then the property
Late checkout Free if availableCharged
Room change if you dislike it Whatever is free, no chargeSubject to the rate

This is not a sales pitch bolted onto a confirmation. Direct booking is materially better for a 32 room property and materially better for you, and the reason is the commission line.

02

Arrival

Getting in

ItemDetail
Check in From 15:00. Earlier if the room is ready, ask on the day
Reception Staffed 07:00 to 22:00
After 22:00 Key code sent to your phone at 18:00 on arrival day
Check out By 11:00. Late to 14:00 free if Sunday allows
Luggage Held free before check in and after check out
Taxi drop-off Largo de São Miguel, 60 m away. Cars do not reach the door
Breakfast 08:00 to 10:30, included
Wifi Free, code on the desk in the room
03

Honest notes

Two things a photograph does not show

Room 12, honestlyDetail
Size 18 m². Small, as Alfama rooms are
Bed Double, 150 cm
View Courtyard, not the river. River rooms are the Premium grade
Noise Quiet side. The bar on the corner is audible until about 01:00 on Saturdays
Bathroom Ensuite, shower not bath
Air conditioning Yes, and heating
Window Opens, no screen. Mosquitoes are a summer issue, not a November one
SH-2026-11107 · Alfama, Lisbon · $HARBOUR · settled in USDC on Base · 1 October 2026 StayHarbour · $HARBOUR
The order behind this document
Format

A short reservation confirmation with the room, the direct-booking terms, arrival details and the honest notes about the property.

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