Decision Call

A defined piece of Thabo's time, with a written output at the end.

Scope

60-minute review of one operating issue

Next start

This month

The buyer

Pennant Print. 68 staff.

The question

Mondays are chaos. We have tried three fixes and none worked. What are we missing?

What they bring

Six months of schedule against actuals, job records and proof timestamps

Constraint

I do not want to add another shift

Attached at intake.

• Press schedule and actuals, 26 weeks (XLSX)
• Job records for 13 overrun Mondays (CSV)
• Proof return timestamps (CSV)

Turnaround

Confirmed before purchase

Included

The session with Thabo, and a reviewed written output

Not included

Implementation, or decisions that remain the client’s

The person does the work. Thabo runs the contracted sessions and owns the professional judgment. Supporting agents prepare intake, evidence, agendas and follow-up, and their drafts are reviewed before anything reaches the client.

1. Capture the buyer’s question and check domain fit.
2. Confirm inputs, scope, turnaround and the named-person session.
3. Organise evidence and prepare a draft analysis.
4. The advisor reviews the analysis and meets the buyer where included.
5. Deliver the signed-off recommendation and practical next steps.
6. Close the engagement or agree a separate follow-up package.