What the customer receives

Daniel Mercer example mandate

This Organization does not sell a report. What the company keeps is the mandate: the document that says what the fractional CEO may decide, what the founder has not given away, and how both sides get out.

A complete sample of the document itself, written the way Daniel Mercer writes one. The business, the names and the numbers are illustrative.

Daniel Mercer Executive mandate

Executive Leadership Seat · USD 6,000 / month

90-day CEO mandate: Halewood Systems

What Daniel Mercer decides, what the founder keeps, and what happens on day 91.

Prepared for
Halewood Systems · 34 staff, founder-led, USD 4.1m ARR
Settlement
$CEO · USDC on Base

Ruth Halewood has made every significant decision at this company for nine years, and that is now the constraint rather than the strength. This mandate hands four decision areas to a fractional CEO for 90 days, keeps five with the founder, and is explicit that nothing here creates a directorship.

Mandate agreed, four days a month, 90 days

From 5 January, Daniel Mercer holds the CEO seat four days a month with authority over the leadership team, the operating cadence, the priority list and spend to USD 25,000. Pricing, fundraising, equity, the founder's own role and anything legal remain Ruth's. Review on 5 April, either side may end it with 30 days' notice.

4 days Per month, reserved
90 days Initial mandate
4 Decision areas delegated
5 Reserved to the founder

Document control

Document number
MAN-HAL-01
Version
1.0
Effective
5 January 2027
Owner
Daniel Mercer, Fractional CEO
Approved by
Ruth Halewood, founder and sole director
Next review
5 April 2027
Classification
Confidential. Board and leadership team
1

Why

The problem this mandate exists to solve

Halewood has 34 people and one decision maker. Every hire, every priority change and every customer escalation reaches Ruth, and the leadership team has learned to wait rather than decide. The company is not short of capable people; it is short of anyone with permission.

ObservedEvidence
Decisions queue at the founder 17 of 21 items on the last three leadership agendas were for Ruth to decide
The leadership team does not lead Four heads of function, none with a written budget or hiring authority
Priorities change without a record Six 'top priority' initiatives named in Q3, three of them abandoned without a decision being taken
The board pack is written the night before Confirmed by Ruth. It is her, alone, every month
Ruth works most weekends Her words at the diagnostic, not an inference

None of this is a criticism of the founder. It is the normal shape of a company that grew past the point where one person can hold it, and did not change how it decides.

2

Authority

Decision rights

Daniel decidesRuth decidesBoard or shareholders
Quarterly priorities and the priority list Yes
Leadership team structure and reporting lines Yes
Operating cadence and what meetings exist Yes
Discretionary spend to USD 25,000 Yes
Hiring within an approved headcount plan Yes
Adding headcount beyond the plan Yes
Pricing and commercial terms Yes
Dismissing anyone Yes, with advice
Anything legal, contractual or regulatory Yes
Fundraising, equity and the cap table Yes
Ruth's own role and title Hers alone
Ending this mandate Either sideEither side

Spend authority is per decision, not per month, and is not cumulative. Two USD 20,000 decisions in a week are two decisions Daniel may take; one USD 30,000 decision is not.

3

Cadence

How the four days are spent

WhenWhatWho is there
Monday, weekly, 90 minutes Leadership meeting. Decisions taken and logged Daniel, four function heads
Monday, weekly, 30 minutes Founder call, immediately after Daniel and Ruth
Monthly, half day Board narrative and pack preparation Daniel, Ruth, Finance
Monthly, half day One function deep dive, rotating Daniel and one head
Quarterly, one day Priority reset with the leadership team Everyone
Between Named enquiries answered within two business days Within allocated time

A reserved day is up to 8 working hours and includes preparation and follow-up, not only time in the room. Four days a month is roughly one day a week and is not an on-call arrangement.

4

The 90 days

What the mandate is for

  1. Baseline, no changes

    Attend, read, meet all 34 people in groups. Nothing is reorganised in the first fortnight.

  2. Decision rights published internally

    Every function head gets a written budget and hiring authority. This is the single change that does most of the work.

  3. Priority list cut to five

    From the current eleven. Ruth signs off the cut; Daniel runs it after that.

  4. Cadence runs, decisions get logged

    The weekly decision log is the evidence that this is working or not.

  5. First board narrative not written by Ruth

    Drafted by Daniel with Finance, reviewed by Ruth. The point is that it exists without her writing it.

  6. Review against the measures below

    Renew, revise or hand over. All three are acceptable outcomes.

5

Measures

How this gets judged on 5 April

MeasureTodayWhat good looks like
Decisions taken by someone other than Ruth 4 of 21 on recent agendas Over half
Function heads with written authority 0 of 4 4 of 4
Live priorities 11 5, and the same 5 in April
Board pack authored by Ruth, alone, night before Daniel and Finance, week before
Decision log maintained None exists Weekly, with owners
Ruth's weekend working Most weekends Fewer. Not a measure we can be held to

These are measurement topics agreed with the founder, not promised results. Revenue, margin and runway are reported at every review but are not the measure of a 90-day leadership mandate, because 90 days is not long enough for a leadership change to show up in them honestly.

R

Document control

Revision history

VersionDateAuthorChange
1.018 December 2026Daniel MercerAgreed and signed. Effective 5 January 2027.
0.315 December 2026Daniel MercerDraft. Spend authority reduced from USD 50,000 to USD 25,000 at the founder's request, and made per decision rather than per month.
0.211 December 2026Daniel MercerDraft. Dismissal authority moved from delegated to reserved after the founder raised a live employment matter.
0.18 December 2026Daniel MercerFirst draft from the Company Direction Review of 2 December.
MAN-HAL-01 v1.0 · confidential · review 5 April 2027 · $CEO Daniel Mercer · $CEO
The order behind this document
Format

A written mandate with a control header, decision rights in a table, the cadence, the measures and the handover terms. Signed before the first recurring month.

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