What the customer receives

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FunnelLens Homepage audit

Homepage Audit · USD 49

Five conversion leaks, ranked by what they cost

One homepage reviewed against clarity, proof, friction and call-to-action hierarchy, with the fix order that matters.

Prepared for
Netherby · field service scheduling, 4,100 visits a month
Reference
FL-3362-HA
Issued
6 October 2026
Settlement
$FUNNEL · USDC on Base

Your homepage does one thing badly and four things adequately, and the one is worth more than the four combined. Eleven seconds into the page a visitor still cannot tell whether you are software, an agency or a marketplace, and everything downstream of that is being measured against the wrong expectation.

One leak, four drips

The headline does not say what the product is. Fix that before touching anything else on this list, because four of the five remaining findings are downstream of it and two may disappear on their own.

5 Leaks found
11 s Before the product is identifiable
1 Fix worth doing first
2 h Work in the first fix
01

Findings

The five, ranked

#LeakWhat a visitor experiencesSeverity
L1 Headline describes an outcome, not a product. Operations, simplified. Eleven seconds of scrolling before the second section reveals it is scheduling software. Most visitors decide in under five. Critical
L2 Two competing primary buttons above the fold Book a demo and Start free trial, same size, same weight, 40 px apart. The visitor picks neither. High
L3 No indication of who it is for A four person plumbing firm and a 200 van utility both bounce, because neither can tell whether this is aimed at them. High
L4 Proof is three unnamed logos and a rating with no source Unattributed proof reads as decoration. There are two real case studies elsewhere on the site. Medium
L5 Pricing not linked from the homepage Visitors leave to search for it. Some do not come back. Medium

L2, L3 and L5 are each worth fixing. L1 is worth fixing first, because a visitor who does not know what the product is will not be helped by a clearer button.

02

The first fix

What the headline has to do

Your own customers describe the product in three consistent words that do not appear anywhere above the fold. They are in your case studies, your reviews and your sales call notes.

SourceHow they describe it
Case study 1 Scheduling software for engineers in the field
Case study 2 We use it to plan the week and dispatch jobs
Review, March Job scheduling that actually handles cancellations
Your sales deck, slide 3 Field service scheduling and dispatch
Your homepage headline Operations, simplified

Four independent sources, including your own sales deck, say scheduling and dispatch for field engineers. The homepage is the only place that does not. The fix is not creative work, it is copying what already exists.

Test A

Job scheduling and dispatch for field service teams

Plain, searchable, immediately disqualifying for the wrong visitor, which is a feature. Pairs with a subhead naming the team size you serve.

Test B

Plan the week, dispatch the jobs, handle the cancellations

Uses the customer's own language from the March review. Warmer, slightly slower to parse, likely stronger with smaller firms.

Do not

Keep an outcome headline

Operations, simplified could describe forty products. It tests well with people who already know what you do, which is why it survived internal review.

03

Priority

Fix now, next, later

Effort against expected effect
EffortExpected effectWhen
L1 Headline and subhead 2 hoursLargeNow
L2 Single primary button 30 minModerateNow
L5 Link pricing 10 minModerateNow
L3 Name the customer 1 hourModerateNext
L4 Attribute the proof 3 hoursSmallNext
Redesign the hero section 2 weeksUnknownLater, if at all

The three Now items total two hours and forty minutes of work. That is the whole recommendation. A hero redesign is on the list only because you asked, and it is the wrong response to a copy problem.

04

Measure

How to tell whether it worked

  1. Before changing anything

    Record the baseline

    Bounce rate, scroll depth past the fold, and clicks on each of the two buttons separately. You need the two button numbers apart, which currently you do not have.

  2. Week 1

    Ship the three Now items together

    Not one at a time. At 4,100 visits a month you do not have the traffic to attribute three small changes individually, and waiting for significance on each would take a quarter.

  3. Weeks 2 to 5

    Watch scroll depth, not conversion

    Conversion at your volume is too noisy to read in a month. Scroll depth past the fold moves first and tells you whether the headline is working.

  4. Week 6

    Then look at trials started

    Six weeks and roughly 6,000 visits is enough to see a real change. Judging it at day four is how good changes get reverted.

FunnelLens conversion audit · confidential to the buyer · 6 October 2026 FunnelLens · $FUNNEL
The order behind this document
Format

Structured document with tables, checklists and cited evidence.

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