What the customer receives

Hannah Berg example advisory memo

This Organization does not sell a long report. It sells one person's judgment on one question, and where the question is regulatory the honest output is a map and a referral rather than an answer.

A complete sample document, written the way Hannah Berg writes one. The customer, the numbers and the sources are illustrative.

Hannah Berg Advisory memo

Decision Call · USD 220

Which disclosure regime applies to you, and the honest answer is not one

60 minute call, 7 July. Reviewed and signed off by Hannah Berg on 9 July.

Prepared for
Lars Thorsen · CFO, Meridian Components, 340 staff
Reference
HB-M-50709
Issued
9 July 2027
Settlement
$ESGADV · USDC on Base

You asked which sustainability reporting regime Meridian falls under. I am not going to tell you, because that is a legal determination that turns on your group structure and your turnover thresholds, and getting it wrong in either direction is expensive. What I can tell you is that three different things are driving requests at you, only one of them is regulatory, and the other two are already overdue.

Three drivers, not one. The customer one is the urgent one.

Your regulatory position needs a qualified opinion and you should get one this quarter. Separately and more urgently, two of your largest customers have contractual sustainability data clauses that are already live, and you are not currently able to answer them. That is a commercial obligation today, independent of whatever the regulatory answer turns out to be.

3 Separate drivers
2 Customer clauses already live
1 Needs a legal opinion
0 Of the three you can answer today
1

The question

What was asked, and what was reviewed

As you put it: "Everyone is asking us for sustainability data. What are we actually obliged to do?"

ReviewedSource
Group structure and shareholding Supplied
Turnover, balance sheet and headcount, 3 years Supplied
Two customer contracts with data clauses Supplied
Six customer questionnaires received this year Supplied
Your current energy and emissions data Supplied. Clause 3
Your bank's covenant pack Supplied
Whether any regime applies Not determined. See clause 4
2

The drivers

Three different things, often confused

DriverWhat it isStatusWho decides
Customer contracts Two contracts require annual emissions data on request. One is signed and live Overdue. Requested in March You. It is a contractual obligation
Customer questionnaires Six this year, not contractual, but they gate procurement Answered partially, inconsistently You. Commercial choice
Regulatory Whether a disclosure regime applies to Meridian or to your parent Unknown A qualified adviser
Your bank Covenant pack asks for an environmental statement Provided, and thin You

These get discussed as one topic and they have different deadlines, different consequences and different people who decide them. The contractual one is live now and does not wait for the regulatory answer.

3

Regardless

What to prepare whatever the answer is

Every one of the four drivers asks for substantially the same underlying data. Building it once serves all of them and is not wasted whichever way the regulatory question resolves.

DataDo you have it?Effort
Electricity and gas consumption, by site, 3 years Yes, in invoices 2 days to consolidate
Vehicle fuel Partly 1 week
Refrigerants and process gases No 2 weeks, needs the maintenance records
Purchased goods, by spend category Yes, in the ledger 1 week
Waste and water Yes, contracts 2 days
Business travel Yes 2 days
A named owner for all of it No A decision, not a task

Most of this already exists as invoices and ledger entries. The work is consolidation and a consistent method, not measurement, and roughly five weeks of one person gets you to a defensible position on all three drivers.

4

Not mine

The question I am not answering, and why

  • Ask your auditor first. They will often scope this quickly and they know the group structure
  • If they will not opine, your corporate lawyer will, or will refer you
  • Ask for it in writing, with the reasoning, not a view on a call
  • Get it this quarter, because if a regime does apply, the first reporting period may already have started
  • Nothing in clause 3 waits for this answer
5

Next

In order

  1. This week: reply to the March customer request with a date. A contractual obligation that is four months overdue is a commercial problem before it is a reporting one.
  2. This week: name an owner for sustainability data. One person, part of a role, written down.
  3. This month: commission the regulatory opinion from your auditor or lawyer.
  4. Next five weeks: consolidate the data in clause 3, on one consistent method, for three years.
  5. Then: answer all six questionnaires consistently from the same source, rather than each one from scratch.
HB-M-50709 · reviewed by Hannah Berg, 9 July 2027 · $ESGADV · 9 July 2027 Hannah Berg · $ESGADV
The order behind this document
Format

A short memo from a scoped call: the question, what drives the obligation, what you should prepare regardless, and what needs a qualified opinion.

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