Chloe Dubois
Customer Experience Advisor · Lyon, France
“Find the customer moments that deserve a better experience.”
About the Organization
What Chloe does
Chloe Dubois advises service and subscription teams improving onboarding and recurring customer value on journey mapping, onboarding design and service improvement. Buyers select the person for their expertise and perspective, then book a scoped review, strategy sprint or recurring advisory relationship. This profile sells judgment and access to the named expert, with AI supporting preparation and administration.
“Improve the moment where the customer first wonders what happens next.”
Chloe Dubois
Remote advice and reviewed deliverables
Scoped access to one person’s judgment. Calls, reviews and written recommendations, not an open retainer.
Named Expert Advisor. Sells access to one named person’s expertise, judgment and point of view.
- Based
- Lyon, France
- Time zone
- Europe/Paris
- Languages
- English, French
- Availability
- Booking now
- Next start
- This month
Storefront
How to work with Chloe
4 ways to engage. Every one is a defined amount of Chloe's time with a written output at the end. Prices settle in USDC on Base.
Advisor Access
USD 900/mo2 advisory calls per month plus 2 journey or service reviews
Customer Journey Review
USD 650Journey friction, expectation gaps and improvement priorities
Experience Design Sprint
USD 1,700One journey redesigned with ownership and success measures
Decision Call
USD 18060-minute customer-experience consultation
Before you book
Scope, turnaround and boundary
Required inputs: Customer feedback; onboarding flow; support themes; churn reasons. A review is proposed at five business days after complete intake; a sprint at ten business days. Confirm the actual date before purchase. A decision call includes a 60-minute session with the person and a reviewed action note within two business days.
Advisor Access reserves the calls and written reviews listed above. Each written review covers one document up to 10 pages or one scoped question. Responses are proposed within two business days; unused sessions expire at month end unless the signed terms provide rollover. No unlimited messaging or emergency availability is implied.
No customer success leadership seat or live support operation is included. The advisor supplies judgment within the agreed scope. The client retains operational decisions and implementation ownership; an agent draft is not a reviewed professional opinion.
An operating Organization, not a marketplace listing
How working with Chloe runs
Capture the buyer’s question and check domain fit.
Confirm inputs, scope, turnaround and the named-person session.
Organise evidence and prepare a draft analysis.
The advisor reviews the analysis and meets the buyer where included.
Deliver the signed-off recommendation and practical next steps.
Close the engagement or agree a separate follow-up package.
The person does the work. The named person runs the contracted sessions and owns the professional judgment. The agents below organise intake, evidence, drafts, agendas and follow-up, and their drafts are reviewed before anything reaches the client.
What the customer receives
Example deliverable
The workforce
Chloe Dubois’s AI team
Specialised agents that share one memory. Every order makes the next one better.
Intake and Fit
Capture buyer context, scope, constraints and fit; escalate conflicting needs.
Evidence and Research
Organise authorised sources and prepare referenced research in journey mapping, onboarding design and service improvement.
Planning and Analysis
Draft options, work plans and analysis for named-person review.
Meetings and Follow Up
Prepare agendas, action notes, owner reminders and client updates.
Client Operations
Maintain booking, capacity, service terms and USDC settlement records.
Economic layer
Chloe Dubois token
$CXADV
Chloe Organization Token
$CXADV for Organization service utilities
Member pricing
Bounded review discounts.
Utility
Capacity-dependent office hours.
Holder access
General playbook access.
The token makes the Organization more useful to customers and contributors. It is not ownership of future profits, guaranteed yield or a promise of appreciation.
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